Currently looking for 2 Call Handlers based in Hemel Hempstead - 1 x Day Time and 1 x Out of Hours
- Be the first point of contact for customers, receiving calls from client & customers
- Establish customer needs and provide a service in relation to repairs to properties - e.g. take repair requests from tenants, diagnose repairs to include trade and duration, and book appointments.
- Taking calls regarding repairs to properties, liaising with contractors and booking in repairs
- Take ownership of each call from initial contact through to completion
Monday to Friday 17:00 - 22:00
Please get in touch for more details and to apply for the role