Out of Hours/Part-time Call Handler

  • Job Reference: SROD789
  • Date Posted: 28 October 2020
  • Recruiter: Daniel Owen Ltd
  • Website: https://www.danielowen.co.uk/
  • Location: Hemel Hempstead, Hertfordshire
  • Salary: £10.00 to £12.00 Per Hour
  • Sector: Call Centre / Customer Service
  • Job Type: Contract
  • Duration: On going

Job Description

Currently looking for 2 Call Handlers based in Hemel Hempstead - 1 x Day Time and 1 x Out of Hours

Main Duties;

  • Be the first point of contact for customers, receiving calls from client & customers
  • Establish customer needs and provide a service in relation to repairs to properties - e.g. take repair requests from tenants, diagnose repairs to include trade and duration, and book appointments.
  • Taking calls regarding repairs to properties, liaising with contractors and booking in repairs
  • Take ownership of each call from initial contact through to completion

Monday to Friday 17:00 - 22:00

Please get in touch for more details and to apply for the role